Privacy Policy
Privacy Notice for Dealers
At our company, we value your privacy and take the protection of your personal information very seriously. This includes the data of our dealers and resellers. Our top priority is ensuring that all data processing is performed with the utmost care and in compliance with all relevant legislation, including the General Data Protection Regulation (GDPR). We follow strict security protocols and comply with legislation like GDPR to ensure that your data is always handled with care and respect.
Privacy Notice for Customers and Prospects
At our company, we value your privacy and take the protection of your personal information very seriously. This includes the data of both our customers and prospects. Our top priority is ensuring that all data processing is performed with the utmost care and in compliance with all relevant legislation, including the General Data Protection Regulation (GDPR). We follow strict security protocols and comply with legislation like GDPR to ensure that your data is always handled with care and respect.
Privacy Notice for Customers and Prospects
Privacy Notice for Providers
At our company, we value your privacy and take the protection of your personal information very seriously. This includes the data of our service providers. Our top priority is ensuring that all data processing is performed with the utmost care and in compliance with all relevant legislation, including the General Data Protection Regulation (GDPR). We follow strict security protocols and comply with legislation like GDPR to ensure that your data is always handled with care and respect.
United States Privacy Notice Addendum
This United States Privacy Rights Addendum (“U.S. Addendum”) supplements the applicable Privacy Notices issued by TK Access Solutions Limited (the “Privacy Notices”) and applies only to U.S. residents.
United States Privacy Notice Addendum
Privacy Notice for Website Users
- What information does this document contain for you?
When visiting our website, we process your personal data, in doing so we ensure that we comply with the requirements of the General Data Protection Regulation (GDPR) and other applicable data protection laws and regulations.
Below we would like to give you a detailed overview of how we process your personal data and your personal data rights.
- Who is responsible for the data processing and who is the data protection officer (DPO)?
- The Controller of the data processing is:
TK Access Solutions Limited
Eagle Court, De Havilland Ave, Preston Farm Industrial Estate, Stockton-on-Tees TS18 3TB
E-mail: tka_uk_gdpr@tkelevator.com
- You can reach our Data Protection Officer at:
TK Access Solutions Limited
Eagle Court, De Havilland Ave, Preston Farm Industrial Estate, Stockton-on-Tees TS18 3TB
E-mail: tka_uk_gdpr@tkelevator.com
- Scope and amendments to this privacy statement.
- This privacy statement applies exclusively to the use of our website. It does not apply to the websites of other service providers to which we provide a link. We accept no responsibility for third-party statements and guidelines of third parties. We recommend that you familiarize yourself with the privacy policies and practices of any such third parties.
- We reserve the right to amend these data privacy rules from time to time in accordance with future changes relating to the collection and processing of personal data.
- Which data categories do we use and where do they come from?
The personal data processed in our website will be collected from the following sources:
- From your devices, when you visit our website our web servers save as standard the Internet Protocol (IP) address (a number that is automatically assigned to a computer when the Internet is used), the site from which you access our website, the files you access from us, the date of your visit and general information about your browser (version and type).
- Directly from you, when you complete a contact form or register to receive personalized services. In these cases, you will be informed about the intended use and, if necessary, obtain your consent.
- From the cookies, when you visit our website cookies identifiers are associated with your online identifiers provided by your devices. In these cases, you will be informed about the intended use and, if necessary, your consent will be requested for the installation of cookies on your devices. For more information visit our Cookies Policy.
The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission.
This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages.
You can at any time change or withdraw your consent from the Cookie Declaration on our website.
Learn more about who we are, how you can contact us and how we process personal data in our Privacy Policy.
Please state your consent ID and date when you contact us regarding your consent.
Your consent applies to the following domains: www.accessbdd.com
Your consent ID: 2iZWxq6YiJrljvGQSkeLSQhi/sOyJa3CLE9PXJiQBFY5ln88b9V3KA==Consent date: Wednesday, April 29, 2026 at 01:31:13 PM GMT+1
Cookie declaration last updated on 15/04/2026 by Cookiebot:
Necessary (5)
Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.
| Name | Provider | Purpose | Maximum Storage Duration | Type |
|---|---|---|---|---|
| CookieConsent [x2] | vipimo.accessbdd.com Cookiebot | Stores the user’s cookie consent state for the current domain | 1 year | HTTP Cookie |
| eaIntro | www.accessbdd.com | Used to keep settings on the website’s accessibility widget. This helps people with e.g. vision disabilities to properly navigate the site. | Session | HTML Local Storage |
| rc::a | This cookie is used to distinguish between humans and bots. This is beneficial for the website, in order to make valid reports on the use of their website. | Persistent | HTML Local Storage | |
| rc::c | This cookie is used to distinguish between humans and bots. | Session | HTML Local Storage |
Preferences (3)
Preference cookies enable a website to remember information that changes the way the website behaves or looks, like your preferred language or the region that you are in.
| Name | Provider | Purpose | Maximum Storage Duration | Type |
|---|---|---|---|---|
| _sbp | www.accessbdd.com | Pending | 400 days | HTTP Cookie |
| tidio_state_# [x2] | Tidio www.accessbdd.com | Remembers whether the user has minimized or closed chat-box or pop-up messages on the website. | Persistent | HTML Local Storage |
Statistics (13)
Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.
| Name | Provider | Purpose | Maximum Storage Duration | Type |
|---|---|---|---|---|
| _clck | Microsoft | Collects data on the user’s navigation and behavior on the website. This is used to compile statistical reports and heatmaps for the website owner. | 1 year | HTTP Cookie |
| _clsk | Microsoft | Registers statistical data on users’ behaviour on the website. Used for internal analytics by the website operator. | 1 day | HTTP Cookie |
| _ga | vipimo.accessbdd.com | Registers a unique ID that is used to generate statistical data on how the visitor uses the website. | 2 years | HTTP Cookie |
| _ga_# | vipimo.accessbdd.com | Used by Google Analytics to collect data on the number of times a user has visited the website as well as dates for the first and most recent visit. | 2 years | HTTP Cookie |
| _xsd | vipimo.accessbdd.com | Pending | Persistent | HTML Local Storage |
| channel_flow | accessbdd.com | Pending | 400 days | HTTP Cookie |
| channel_flow_first | accessbdd.com | Pending | 400 days | HTTP Cookie |
| channel_flow_last | accessbdd.com | Pending | 400 days | HTTP Cookie |
| FPAU | accessbdd.com | Assigns a specific ID to the visitor. This allows the website to determine the number of specific user-visits for analysis and statistics. | 3 months | HTTP Cookie |
| FPGSID | accessbdd.com | Registers statistical data on users’ behaviour on the website. Used for internal analytics by the website operator. | 1 day | HTTP Cookie |
| FPID | accessbdd.com | Registers statistical data on users’ behaviour on the website. Used for internal analytics by the website operator. | 400 days | HTTP Cookie |
| FPLC | accessbdd.com | Registers a unique ID that is used to generate statistical data on how the visitor uses the website. | 1 day | HTTP Cookie |
| kuki | accessbdd.com | Pending | 400 days | HTTP Cookie |
Marketing (19)
Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers.
| Name | Provider | Purpose | Maximum Storage Duration | Type |
|---|---|---|---|---|
| __Secure-BUCKET | YouTube | Pending | 180 days | HTTP Cookie |
| __Secure-ROLLOUT_TOKEN | YouTube | Used to track user’s interaction with embedded content. | 180 days | HTTP Cookie |
| __Secure-YEC | YouTube | Stores the user’s video player preferences using embedded YouTube video | Session | HTTP Cookie |
| __Secure-YNID | YouTube | Used to track user’s interaction with embedded content. | 180 days | HTTP Cookie |
| _fbc | Meta Platforms, Inc. | This cookie is used by Facebook to target advertisement based on user behavior and preferences across multiple websites. The cookie contains an encrypted ID which allows Facebook to identify the user across websites. | 3 months | HTTP Cookie |
| _fbp | Meta Platforms, Inc. | Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers. | 3 months | HTTP Cookie |
| _gcl_au | vipimo.accessbdd.com | Used by Google AdSense for experimenting with advertisement efficiency across websites using their services. | 3 months | HTTP Cookie |
| _gcl_ls | vipimo.accessbdd.com | Tracks the conversion rate between the user and the advertisement banners on the website – This serves to optimise the relevance of the advertisements on the website. | Persistent | HTML Local Storage |
| _gtmeec | accessbdd.com | Used to temporarily store and process ecommerce-related interaction data in order to ensure reliable analytics event tracking across page loads. | 3 months | HTTP Cookie |
| ads/ga-audiences | Used by Google AdWords to re-engage visitors that are likely to convert to customers based on the visitor’s online behaviour across websites. | Session | Pixel Tracker | |
| aemSource | Meta Platforms, Inc. | Pending | Persistent | HTML Local Storage |
| Google Enhanced Conversion | Our website uses Google Ads Enhanced Conversions from Google Inc. (Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, ‘Google’). By using Google Ads Enhanced Conversions, we can better understand and optimise the performance of our advertising campaigns. To do this, we collect the email addresses and telephone numbers (hereinafter referred to as PIs) you enter on our pages in a hashed format for further use in this process. Enhanced Conversions is a feature that improves the accuracy of conversion tracking while protecting user privacy by supplementing existing conversion tags with hashed PIs from the website. As part of the Enhanced Conversion feature, your hashed PIs are transmitted to Google on certain pages. These measures are, of course, only used if you have consented to the use of both this Google Conversion feature and Adobe Analytics in the tool settings. When enriching the inventory data, the consent given for this purpose is also taken into account. Only data from the sources you have consented to is used. | 30 days | HTTP Cookie | |
| lastExternalReferrer | Meta Platforms, Inc. | Detects how the user reached the website by registering their last URL-address. | Persistent | HTML Local Storage |
| lastExternalReferrerTime | Meta Platforms, Inc. | Detects how the user reached the website by registering their last URL-address. | Persistent | HTML Local Storage |
| log/error | Meta Platforms, Inc. | Used to detect and log potential tracking errors. | Session | Pixel Tracker |
| multiFbc | Meta Platforms, Inc. | Pending | Persistent | HTML Local Storage |
| test_cookie | Used to check if the user’s browser supports cookies. | 1 day | HTTP Cookie | |
| VISITOR_INFO1_LIVE | YouTube | Tries to estimate the users’ bandwidth on pages with integrated YouTube videos. | 180 days | HTTP Cookie |
| YSC | YouTube | Registers a unique ID to keep statistics of what videos from YouTube the user has seen. | Session | HTTP Cookie |
- What are the purposes and on what legal basis are your data processed?
The personal data can be processed for the following purposes:
- Security purposes. The information collected from your devices (see point 4.1) are processed to ensure the stability and the security of the web server and to display our website to you (e.g. your phone. laptop or other device). These data may be analysed only in anonymized form for statistical purposes.
- Lawfulness of the processing: The processing is necessary for the purposes of the TKE’s legitimate interests (Art. 6 (1) (f) GDPR in accordance with Art. 32 (1) GDPR) and recital 47 GDPR.
- Product & Service requests. When you contact us through the contact forms or through the contact addresses provided on our website, we process your personal data to respond to your inquiries and fulfil your request, including to contact you if necessary. The personal data processed will be those that you decide to provide us with and/or those requested in the contact forms: e.g., first name, last name, email, street, zip code, town/city, telephone number and content of your request.
- Lawfulness of the processing. The processing is necessary for the performance of a contract or in order to take steps at your request prior to entering into a contract (Art. 6 (1) (b) GDPR).
- Data retention. The information will be processed as long as necessary to fulfil your request and no longer than three (3) months after we receive your request.
- Complaints. When making a complain related to one of our products or services, your personal data will be processed to respond to and manage your complaint. The personal data process will be those you decide to provide us when submitting your complaint: e.g., first name, last name, email, street, zip code, town/city, country, telephone number and content of your complain.
- Lawfulness of the processing: The processing is necessary for compliance with a legal obligation (Art 6 (1) (c) GDPR).
- Data retention. The information will be kept during the time in which the claim remains in course, once finished, the information will be stored duly blocked for the time necessary in order to fulfil statutory obligations.
Automated individual decision-making processes that could have legal effects on you or could significantly affect you in a similar way do not take place in connection with your use of this website.
- Who receives your data?
- Unless the disclosure is mandatory for legal requirements, the information processed in our website will be processed within our Company only by persons and departments (e.g. recruitment department, sales department, marketing department, etc.), which need it for the above mentioned purposes.
- Within our group of companies, some of your data is transferred to specific locations within the Group (Corporate/business area/group companies) if they perform centralized data processing tasks for the Group’s affiliated companies (e.g. centralized IT applications). The transmission of personal data to the TK Elevator Group is carry out under the legitimate interest of TK Elevator Group (recital 48 GDPR). TK-Elevator group have located undertakings outside EU/EEA, therefore your data can be transferred outside Europe, for such data transfers standard contractual clauses have been adopted (Article 46 paragraph 2 lit. c GDPR).
- In addition, we partly use external service providers who are obligated by data processing agreements under data protection regulations to fulfil their data protection obligations (e.g., servers providers in the following areas: IT services and infrastructure, customer services, etc.). Some service providers can be located outside EU/EEA. This is done in compliance with data protection requirements, in particular the assurance of an adequate level of data protection. The assurance is provided by a suitable guarantee (e.g. in the form of a standard contractual clauses according to Article 46 paragraph 2 lit. c GDPR or based on an adequacy decision according to Article 45 GDPR).
- Which data protection rights can you claim as the person affected?
- You have the right to information about the personal data in question and the right to rectification, erasure, restriction of processing and data portability, and in the case of processing in accordance with Art. 6 (1) (e) and (f) GDPR the right to object to processing.
- Insofar as you have provided us with your consent to process your personal data in accordance with Art. 6 (1) (a) GDPR, you can withdraw this consent at any time without affecting the lawfulness of processing based on your consent prior to its withdrawal.
- If you would like to exercise any of these rights, please send a written request explicitly specifying your query to Data Protection Officer (see contact details in point 2.2).
- You have the right to complain to the supervisory authority. The data protection authority responsible for us is: Information Commissioner’s Office
The Information Commissioner’s Office (‘ICO’), Wycliffe House Water Lane Wilmslow Cheshire SK9 5AF. Telephone: 0303 123 1113. Fax: 01625 524510, https://ico.org.uk/global/contact-us/.