FAQ HUB

A stair lift is a motorized chair that travels along a rail fitted to your staircase, helping you move safely and comfortably between floors. Often referred to as a stair lift chair or lift chair for stairs, it provides a secure and steady ride for anyone who finds stairs difficult to use.

There are straight stair lifts for standard staircases, curved stair lifts custom-built to fit bends or landings, and weather-resistant outdoor stair lifts. Each type is designed to suit different staircase layouts and user needs.

For straight staircases, Access BDD offers the HomeGlide, a dependable and user-friendly stair lift designed for everyday comfort and smooth travel. It’s built with simplicity, reliability, and ease of use in mind, making it an ideal choice for homes with straight stairs.

In addition, the Flow X is also available for straight staircases.

The Flow X stair lift is our premium curved solution at Access BDD. It provides smooth, effortless travel on staircases with bends or landings, while offering exceptional comfort, confidence, and craftsmanship as you move between floors in your home.

For outdoor use, Access BDD offers the Outdoor HomeGlide, a durable and weather-resistant stair lift designed to handle the elements all year round. It provides the same smooth, reliable performance as the HomeGlide, with added protection against rain, temperature changes, and UV exposure, ensuring safe and comfortable travel on outdoor staircases.

Our stair lifts use a dependable rack-and-pinion drive system that moves the chair smoothly along a rail fitted to your staircase. With easy-to-use controls, the lift carries you safely up or down the stairs at a steady, comfortable speed. Each lift is equipped with safety sensors, a secure seatbelt, and soft start/stop technology for a smooth ride. They also run on rechargeable batteries, so your stair lift will continue to operate even during a power outage.

A home assessment from your local dealer will help determine the best stair lift for your staircase layout and mobility needs. Click here to find a local dealer.

Yes, many stair lifts come with supportive features like swivel seats, remote controls, and sensors to enhance safety and accessibility.

Yes, Access BDD stair lifts are suitable for many narrow staircases. Our Flow X can operate on staircases as narrow as 24 inches, thanks to its compact design and automatic swivel technology. The HomeGlide is also a great option for straight stairs, fitting widths as narrow as 29 inches.

Your local dealer can assess your staircase and confirm which model is the best fit for your home.

The cost of a stair lift can vary depending on the type of staircase, the model you choose, and any additional features you may need. To get an accurate idea of pricing and explore the options available, please visit our pricing page.

You’ll generally find that straight stair lifts are the most cost-effective option and choosing a reconditioned or rental unit can also help lower costs. For a clear idea of pricing and to explore any grant or funding options available in your area, contact your local Access BDD dealer.

Yes, if bought from a reputable Access dealer that provides inspection and warranty.

No. Our stair lifts are very energy-efficient and inexpensive to run. A stair lift typically uses about the same amount of power as a small household appliance, as it only draws electricity while charging its batteries.

Most of our straight stair lifts, such as the HomeGlide, can be installed in just a few hours. Curved models, like our Flow X, typically take around half a day to install because they require a custom-made rail designed specifically for your staircase.

No. Our stair lifts are mounted to the stair treads, not your property’s wall, meaning minimal disruption to your home.

Most of our stair lift models are compact and fold away when not in use, making them suitable even for narrow staircases. For example, the Flow X can operate on staircases as narrow as 24 inches.

A stair lift battery typically lasts between two and five years, depending on usage and how well it’s maintained. Regular care, such as keeping the lift parked on its charging point, can help extend the battery lifespan.

No, stair lifts are designed to operate quietly. Modern models use smooth drive systems—like our rack-and-pinion technology, to ensure minimal noise while moving. Most users describe the sound as a gentle hum.

If your stair lift stops working, we recommend contacting your local Access BDD dealer. They can diagnose the issue, arrange repairs, and provide replacement parts if needed.

Yes. Regular servicing helps keep your stair lift running smoothly and safely. We recommend having it serviced at least once a year by your local Access BDD dealer. Routine maintenance can extend the life of your lift and reduce the chance of unexpected breakdowns.

Yes. One of our reputable Access BDD dealers will be able to professionally remove a stair lift from your home, typically within a few hours – though the age of the equipment and the setup of your property may alter this duration.

An inclined platform lift is a mobility solution designed to carry a wheelchair user safely along a staircase. Instead of a chair, it features a spacious platform that travels on a rail system, allowing users to stay in their wheelchair while moving between levels.

The Supra Linea is Access BDD’s premium inclined platform lift, designed specifically for straight staircases with a consistent gradient. Built for long-term durability and smooth performance, it features anodized aluminum components for a rust-resistant, low-maintenance finish.

Suitable for both indoor and outdoor use, the Supra Linea provides reliable accessibility for wheelchair users in residential and commercial settings. Its modern, compact design allows it to blend seamlessly into a wide range of environments while delivering safe, comfortable transport along the stairs.

The best option depends on your mobility needs and staircase layout. A stair lift (also known as a lift chair for stairs or chair stair lift) is ideal for users who can transfer to a seat. An inclined platform lift is better for wheelchair users who prefer to stay in their chair. Your local Access BDD dealer can assess your home and recommend the most suitable lift for you and your home.

No. Modern inclined platform lifts are designed to be as compact as possible. The Access BDD Supra Linea, for example, has a slim profile and occupies just 14.57 inches when folded, leaving plenty of room for others to use the staircase. This makes it suitable for many homes and buildings where space is limited.

Yes. They feature intuitive controls, smooth start/stop technology, and secure barriers/ arms to keep the wheelchair safely in place during travel.