The ultimate guide to buying a stairlift- 2024 update

By Bethany Ward on 3rd September 2021

When you buy a stairlift, it’s meant to make your life easier. However, not all stairlifts are created equal, and you need to find the one that suits your unique needs. This requires some research and careful consideration. To ensure that you get the best value for your money and a stairlift that provides the best service, it’s important to know what to look for before making a purchase. In this guide, you will learn about the essential steps and features to consider when buying a stairlift. By doing so, you can rest assured that you’re getting a stairlift that is safe, affordable, and perfect for your home.


The best stairlift for you depends on your specific needs and home layout. Consider factors like reliability, comfort, and ease of use. Straight stairlifts are ideal for straight staircases, while curved stairlifts are tailored for curved or intricate staircases. 

Remember, the best stairlift gives you a sense of security, comfort, and independence in navigating your home effortlessly. Take your time to research and test different options before making your decision, ensuring it aligns perfectly with your needs and preferences.


Research or consult with Occupational Therapists 

Consulting with an Occupational Therapist (OT) about your stairlift needs can provide valuable insights and personalised recommendations tailored to your specific circumstances. Occupational therapists are trained to conduct comprehensive assessments of individuals’ functional abilities, mobility challenges, and home environments. In addition to assessing your personal capabilities, occupational therapists also evaluate your home environment to identify any potential barriers or hazards. They consider factors such as staircase design, doorways, hallway width, and overall layout to determine the best placement and configuration of the stairlift for optimal functionality and safety. Occupational Therapists can provide training and education to both you and your caregivers on how to safely use the stairlift and navigate the home environment. They offer practical tips and strategies for transferring onto and off the stairlift, operating the controls, and maintaining proper body mechanics to prevent injuries.

Test before you purchase a stairlift

Going to your local stairlift company or mobility shop will allow you to test multiple brand stairlifts to see which one is best for you. Many stairlift companies offer the option to visit their showrooms or schedule home demonstrations. Please take this opportunity to see the stairlift and test its features firsthand. Pay attention to factors such as seat comfort, smoothness of the ride, ease of operation, and noise level. You can find your local Access BDD dealer here

Purchase from a reputable stairlift company

Remember that all reputable companies don’t force you to buy just because you have asked for a quote because they believe you are not obligated to purchase from them as a potential customer.

  • Research the company’s reputation: Start by researching the company’s reputation online. Look for customer reviews and testimonials on trusted platforms like Google, Yelp, or the company’s website. Pay attention to the overall satisfaction ratings and feedback from past customers.
  • Check certifications and accreditations: Reputable stairlift companies often hold certifications and accreditations from relevant industry organisations. Look for affiliations with reputable associations such as the British Healthcare Trades Association (BHTA) or ISO. These certifications demonstrate adherence to high-quality standards, professionalism, and ethical business practices.
  • Inquire about experience and expertise: Consider the company’s experience and expertise in the stairlift industry. Choose a company with a proven track record and years of experience installing, servicing, and maintaining stairlifts. Experienced companies are more likely to have the knowledge, skills, and resources to meet your needs effectively.
  • Consider warranty and support: Reputable stairlift companies stand behind their products and services with comprehensive warranties and ongoing support. Please inquire about the warranty coverage for the stairlift itself, as well as for installation, servicing, and repairs. Ensure the company offers timely and reliable support for maintenance or troubleshooting needs.


Can you get government-sponsored funding to buy a stairlift?

Grants are available to fund the cost of a new stairlift. Financing options are available through government grants, charities, and other organisations. However, not everyone will qualify for financial aid, and a stairlift grant is not guaranteed. Stairlifts grants available are:

  • The Disabled Facilities Grant
  • Charities such as The Edward Gostling Foundation
  • Referrals to charities from Occupational Therapists or health and social care workers through Independence At Home and Margaret’s Fund
  • Specialist charities such as the SSAFA and the Royal Agricultural Benevolent Institution

Stairlift prices – how much does a stairlift cost?

The prices of stairlifts vary based on a variety of factors and your individual needs. It’s essential to prioritise your safety and comfort when considering the price. You might have to pay a little more to get a top-of-the-line stairlift, but over the years, it’s going to offer you a better and safer experience, and you will feel more comfortable using it. In the UK a straight stairlifts start at £3000 and curved stairifts start at £7000. 

Some of the factors that will affect the cost of your stairlift include;

  • Type – straight stairlifts generally cost less compared to curved options. This is attributed to the complex nature of the railing, motors, and programming that goes into curved stairlifts. You might also pay more for a seated stairlift compared to a perch option.
  • Customisation – depending on the requirements of your home and your preferences, the stairlift can be customised. Some of the parts that are customisable include the rail and upholstery. If customisation is required for your stairlift, the cost will be slightly higher.
  • New or reconditioned – you don’t always have to install a new stairlift in your home. If you find the cost of a new stairlift too heavy to bear, a reconditioned stairlift is a viable option. It’s more affordable and performs just as well as the new option.
  • Buying Vs. Renting – if you need the stairlift for a short amount of time, you can rent one. The benefits are the same. But, renting only makes sense when you need the stairlift for a short period. If you need one long-term, buying is a more practical option and proves cheaper in the long run.

What to expect from a home visit

Arranging a home survey is the ideal opportunity to ask questions. During a home survey, an experienced engineers will visit you at your home, according to your convenience. The stairlift home assessment is an opportunity for you to discuss your requirements. The assessment team will then use the latest digital survey equipment to thoroughly evaluate your stairs and provide you with expert advice that can help you make a decision that’s right for you and your family.